Question 1

Are your cabins, homes & lodges on the Frio River?

Accepted Answer

Oasis ResortYes, we have our own private riverbank access. See photos of our property on the Frio River, beneath Mt. Baldy, and at Magers Crossing. See aerial view of Oasis Resort.Bent RiverYes, we have our own private riverbank access. You must be able to climb stairs to access the Frio River. See photos of our property on the Frio River. See aerial view of Bent River.Palomino LodgeNo, but guests have exclusive access to the Frio River and a private swimming pool immediately across the street at Bent River. You must be able to climb stairs to access the Frio River. See aerial view of Palomino Lodge across the street from Bent River.Live Oak CottageNo, but guests have exclusive access to the Frio River with a private riverbank and two swimming pools at Oasis Resort. Oasis Resort is a very short drive down the street.

Question 2

What time is check-in and check-out?

Accepted Answer

Check-in is 3:00 PM and check-out is 11:00 AM.

Question 3

When is Peak and Off-Peak?

Accepted Answer

Peak season starts the week before Memorial Day and ends the week after Labor Day.Off-Peak starts after Labor Day and ends before Memorial Day.

Question 4

Mobile/cellular service coverage?

Accepted Answer

AT&T and T-Mobile are some of the only mobile/cellular services that work well in Concan. If you must have cell service, please check with your carrier before arriving.

Question 5

Do you have WiFi?

Accepted Answer

Oasis Resort / Bent River / Palomino Lodge: Yes, all properties now have fiber-optic internet.

Question 6

Are pets allowed?

Accepted Answer

Dogs are allowed at all of our properties. 2 dog max per rental.Dogs must be kept on a leash and must be with their owner at all times when outdoors. A nonrefundable dog fee of $100 per stay is required. The dog fee is due when final payment is made.Rules regarding dogs are as follows:All dogs shall be walked outside and please pick up after their waste;Dogs should not be allowed on any furniture, including beds;Dog owners will be responsible for paying for any damage caused by their pet, or an additional cleaning fee may be charged, at the sole discretion of Frio River Escape, if the rental property is left excessively dirty.

Question 7

What do we need to bring with us?

Accepted Answer

We stock each rental property with a starter pack that consists of: 1 roll of paper towels, coffee filters, dish soap, hand soap for each bathroom, 1 roll of toilet paper per bathroom, and trash bags.Please see our What To Bring tab for an example list.

Question 8

How many vehicles are allowed per cabin or lodge?

Accepted Answer

Oasis Resort: Parking is limited at cabins, homes & lodges. Park on driveways only. Do not park any type of vehicle on grass/dirt.Bent River: Limit 3 vehicles per cabin. Do not park any type of vehicle on grass/dirt.

Question 9

Is Concan a dry precinct?

Accepted Answer

Not anymore. But we also advise that you plan ahead and shop before you arrive.

Question 10

Are glass bottles permitted on the Frio River?

Accepted Answer

No, glass bottles are not allowed on the Frio River or at the cabins, homes, lodges, or pool areas.

Question 11

Are all the pools heated?

Accepted Answer

The Oasis Resort pool is not heated due to equipment issues. We are currently reviewing long-term repair options for the pool heater.Until then, the pool will remain unheated. Thank you for your patience as we continue improving the property.

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