Question 1

What are the booking rules?

Accepted Answer

For off-peak season, there is a set cleaning fee charged for each booking. A three (3) night minimum is required in peak season.

Question 2

Are pets allowed?

Accepted Answer

Dogs only are allowed at Frio River Escape. Dogs must be kept on a leash and must be with their owner at all times when outdoors. A non-refundable dog fee of $100 per stay is required. The dog fee is due when final payment is made.Rules regarding dogs are as follows:• All dogs shall be walked outside the gates and please pick up after their waste;• Dogs should not be allowed on any furniture, including beds;• Dog owners will be responsible for paying for any damage caused by their dog, or an additional cleaning fee may be charged, at the sole discretion of Frio River Escape, if the cabin is left excessively dirty.

Question 3

What are the parking rules?

Accepted Answer

Parking is limited at the cabins. Park on driveways only. Do not park any type of vehicle on grass/dirt.

Question 4

What is your smoking policy?

Accepted Answer

Smoking is not permitted inside any cabin. All smoking shall occur outdoors, and any trash shall be disposed of appropriately in trash bins.If any sign of smoking is discovered, the guest acknowledges that Frio River Escape may, at their sole discretion, charge an additional cleaning fee, and the guest knowingly authorizes Frio River Escape to charge the guest a $300 additional cleaning fee.

Question 5

How should we handle trash?

Accepted Answer

All guests are responsible for picking up their own trash and placing it in the dumpster (or trash container) provided on location. Please do not leave any food items/garbage outside cabins, as it will attract unwanted critters.If excessive trash is discovered, the guest acknowledges that Frio River Escape may, at their sole discretion, charge an additional fee, and the guest knowingly authorizes Frio River Escape to charge the guest a $50 trash fee.

Question 6

What are the rules for fires?

Accepted Answer

Small fires may be built in the designated fire ring and outdoor fireplaces. Fires must not be left unattended and must be extinguished before going inside or leaving the area.Burn bans are often in place and must be obeyed, or fines determined by Uvalde County will be assessed. The guest shall be solely responsible for any fine levied by the County or other governing authority.In the case of a windy day, no fires may be started other than utilizing the barbecue pit. Absolutely no fires may be built along the river.If applicable, the indoor fireplace in each cabin is decorative only and shall not be used in any capacity. Starting a fire in the cabin's fireplace is strictly prohibited.

Question 7

What are the check-out procedures?

Accepted Answer

Check-out is promptly at 11:00 a.m. Each property will be cleaned and inspected after your departure. Prior to checking out, cabin guests should:• Remove all food from refrigerators;• Wash all dishes and put away (if applicable, empty dishwasher);• Empty all trash and place in the dumpster.Upon inspection after your departure, Frio River Escape reserves the right, at their sole discretion, to charge additional cleaning fees if necessary to return the property to its prior state. Excess garbage, broken fixtures or furniture, missing amenities, and damage to property resulting from gross negligence are examples of reasons for additional charges. Guests acknowledge and accept that these additional charges, at Frio River Escape's sole discretion, may be assessed if the aforementioned is not strictly adhered to.

Question 8

What is the maximum occupancy?

Accepted Answer

All cabins have a maximum number of occupants. Only the maximum number of occupants (including children) are allowed in that cabin.Bed linens and towels shall be provided by the guest. Some of the cabins have bunk beds. Guests are required to be careful about who shall sleep on the bunk bed, and the guest shall be solely responsible for safety utilizing these bunk beds.

Question 9

What are the noise rules?

Accepted Answer

Be respectful of other guests. Music should only be loud enough for the guests at your cabin to hear. Quiet hours are observed from 10:00 p.m. until 8:00 a.m.If at any time the maximum number of occupants is exceeded, or if the owner receives information about excessive noise, the owner has the right to evict the guest and all occupants immediately and to bill the guest a minimum service fee of $250.

Question 10

What should we know about the pool?

Accepted Answer

All renters, visitors, and guests of Frio River Escape will assume all risks associated with the swimming pool located on the property. Renters, visitors, and guests will also waive all liability from Frio River Escape associated with any accident or action that may occur in the swimming pool located on the property.Swim at your own risk. Lifeguards are not on duty.

Question 11

What are the pool rules?

Accepted Answer

Use pools at your own risk. No lifeguard is on duty. We are not responsible for accidents or injuries.2. No glass containers are allowed in or near the pools.3. No animals are allowed in the pools or pool area at any time. No exceptions.4. No running, pushing, or other dangerous horseplay is allowed.5. No diving in the pool.6. Management reserves the right to deny use of the pool to anyone at any time.7. Any person 17 years of age and under must be accompanied by an adult at all times.8. Pool hours are set by management.9. The Oasis Resort pool is not heated due to equipment issues. We are currently reviewing long-term repair options for the pool heater. Until then, the pool will remain unheated. Thank you for your patience as we continue improving the property.

What to Know Before You Go

Cabin Rules & Policies

Questions Before You Book?